【Coinbase Pro】2018年第二季度在Coinbase取得的成就

　　【Coinbase Pro】What we accomplished at Coinbase in Q2 2018

　　Yesterday I sent a note to the Coinbase team about what we accomplished in Q2. I’m sharing it here with our customers and the crypto community more broadly to help provide transparency into our operations.

　　***

　　Dear Team,

　　Just as it’s important to look ahead and set ambitious, measurable goals each quarter (our OKRs), it’s important to look back and reflect on all that we’ve accomplished over the course of that time.

　　We’re all about efficient execution! So it makes sense that we’ve moved so fast, and completed so much. It’s easy to forget how much we’ve really been able to achieve in just three months.

　　I want to start sharing these thoughts on a quarterly basis, and this is a great quarter to start, because we accomplished a ton in Q2 2018:

　　WE HIRED:

　　This quarter we made huge strides in bringing on leaders who will be crucial as our business grows and becomes more sophisticated — as well as adding many team members who will help us scale in our next chapter. In Q2, we added:

　　VP of Financial Planning & Analysis

　　Head of Data Engineering

　　Head of Business Development

　　Head of Business Operations

　　Head of Business Analytics

　　…and 59 Product and Engineering team members

　　WE ACQUIRED:

　　We acquired four companies (Earn.com, Cipher Browser, Paradex, and Keystone) in one quarter! We’re at the beginning of imagining what might be possible when we combine all of the brilliance of these teams with all the opportunity ahead of Coinbase.

　　WE INVESTED:

　　We’re way ahead of schedule with Coinbase Ventures, because there are just so many teams doing compelling work out there. The investments we’ve made are a testament to how much the Coinbase name means to founders — they’re incredibly excited to partner with us, and can feel our team’s passion and commitment to investing in the space to help accelerate innovation. So far, we’ve invested in:

　　OpenSea

　　Celo

　　Compound

　　TruStory

　　Elph

　　Reserve

　　Rarebits

　　Relevant

　　Spacemesh

　　Etherscan

　　Fuel Games

　　Unlock Protocol

　　WE LAUNCHED NEW BUSINESS UNITS:

　　As part of broadening our portfolio of products and serving every kind of investor — casual, professional, institutional — we successfully launched both the Coinbase Index Fund and Coinbase Custody. We’re thrilled about both of these products, which are already finding success.

　　WE ADAPTED EXISTING BUSINESS UNITS:

　　To meet the needs of our different customer bases, we evolved GDAX into two separate offerings: Coinbase Pro, for active traders, and Coinbase Prime, for institutional investors.

　　WE REMAINED COMMITTED TO BEING THE MOST TRUSTED:

　　This quarter, we successfully kept pace with the regulation in the states and countries in which we operate, continuing on our journey of striving to be the most trusted, and most compliant in our space. We took the first steps on our path towards supporting trading in crypto securities. FINRA — the Financial Industry Regulatory Authority — approved our acquisition of Keystone Capital Corp. and Venovate Marketplace Inc., including the entities’ broker-dealer and alternative trading system licenses. Additionally, Digital Wealth LLC notified the SEC of the change of ownership. Coinbase also spearheaded policy work in North Carolina and Wyoming to successfully update laws to allow for efficient operation of cryptocurrency businesses in those places. We expect to re-open our business for Wyoming customers in the coming weeks.

　　WE BUILT A STRONG FOUNDATION:

　　We worked incredibly hard this quarter to address the backlog of support tickets, to shore up our support team for the busiest times and increase our responsiveness. In Q2, we increased our support team by over 150%, decreased our average time to first response to <10 hours for 95% of incoming volume today, and because of these moves, we are able to resolve issues faster and decreased the backlog by 95%.

　　WE OPENED NEW OFFICES:

　　Our Markets team marked the opening of our Chicago office, and multiple waves of team members have joined us in our newly opened Portland office. Our New York office is moving into their permanent office soon too!

　　SO IN CONCLUSION…

　　We’re on the right path, doing the right work. I hope you’ll take a moment this weekend to reflect on the past quarter and all that we’ve accomplished.

　　I’ll be sharing some of this externally in a blog post this week. The world needs to know more about the incredible story that is being written here at Coinbase. I’m so proud to be on this journey with all of you!

　　Brian

　　（翻译）【Coinbase Pro】我们在2018年第二季度在Coinbase取得的成就

　　9个产品和工程团队成员

　　我们获得：

　　我们在一个季度内收购了四家公司(Earn.com，Cipher Browser，Paradex和Keystone)!当我们将这些团队的所有优势与Coinbase之前的所有机会结合起来时，我们开始想象可能会发生什么。

　　我们投资：

　　我们提前与Coinbase Ventures合作，因为有很多团队在那里做着引人注目的工作。我们所做的投资证明了Coinbase名称对创始人的意义 - 他们非常高兴与我们合作，并且能够感受到我们团队的热情和对投资这一空间的承诺，以帮助加速创新。到目前为止，我们投资了：

　　外海

　　洛海

　　复合

　　TruStory

　　ELPH

　　保留

　　Rarebits

　　相应

　　Spacemesh

　　Etherscan

　　燃料游戏

　　解锁协议

　　我们推出了新的业务部门：

　　作为扩大我们产品组合和服务于各种投资者(休闲，专业，机构)的一部分，我们成功推出了Coinbase指数基金和Coinbase Custody。我们对这两款已经取得成功的产品感到非常兴奋。

　　我们适应现有业务单位：

　　为了满足不同客户群的需求，我们将GDAX发展为两个独立的产品：面向活跃交易者的Coinbase Pro和面向机构投资者的Coinbase Prime。

　　我们仍然承诺成为最值得信赖的人：

　　本季度，我们成功地跟上了我们经营所在的州和国家的监管，继续努力成为我们最信任，最符合我们领域的行程。我们迈出了支持加密证券交易的第一步。FINRA--金融业监管局 - 批准我们收购Keystone Capital Corp.和Venovate Marketplace Inc.，包括实体的经纪自营商和替代交易系统许可。此外，Digital Wealth LLC向SEC通报了所有权变更。Coinbase还率先在北卡罗来纳州和怀俄明州开展政策工作，成功更新法律，以便在这些地方有效运营加密货币业务。我们希望在未来几周内为怀俄明州的客户重新开放业务。

　　我们建立了一个强有力的基础：

　　本季度我们努力工作以解决积压的支持票，以支持我们的支持团队在最繁忙的时间，并提高我们的响应能力。在第二季度，我们的支持团队增加了150%以上，今天95%的传入量减少了我们平均首次响应时间<10小时，并且由于这些举措，我们能够更快地解决问题并减少积压95%。

　　我们开设了新办事处：

　　我们的市场团队标志着我们芝加哥办事处的开业，我们新开设的波特兰办事处已经有多名团队成员加入我们的行列。我们的纽约办事处也很快进入他们的永久办公室!

　　结论......

　　我们正走在正确的道路上，做正确的工作。我希望你能在这个周末花一点时间来反思过去的一个季度和我们已经完成的所有事情。

　　我将在本周的博客文章中分享一些内容。世界需要更多地了解Coinbase正在撰写的令人难以置信的故事。我很自豪能和你们所有人一起踏上这段旅程!

　　布赖恩

（翻译供参考）