Gate Technology Statement - Our Commitment to Our Users

Friday 21st September 2018

Gate takes the financial and general cyber security of its users extremely seriously, prioritizing absolute security at every stage, providing users with a secure and trustworthy platform to trade on. Gate welcomes increased regulation from the wider financial services industry within the cryptocurrency and blockchain sectors, ensuring user security continues to be prioritized.

As a result of this philosophy, Gate has never engaged in any malicious practices, in which an exchange has been manipulated. It has actively fought manipulated trading, ensuring transparency of the trading volume that is listed on the Gate platform. This has been previously demonstrated by the Blockchain Transparency Institute’s exchange ratings report at https://www.blockchaintransparency.org/reports/.

Gate focuses on empowering its users, providing them with the best solutions available to keep their investment safe. To achieve this, Gate has always operated a policy of going above and beyond to educate users on potential threats, providing clear trading rules to safeguard them against fake and fraudulent activity. These policies have been delivered through sharing industry news and risk reminders through its website and social media channels.

Gate also does not trade fiat currency, reducing the level of risk. In the event of cryptocurrency or blockchain assets being stolen, Gate works with the relevant law enforcement and authorities in attempting to recover these funds.

Gate has a strict ‘Know Your Customer’ (KYC) process in place to identify its traders, with several security methods in place to protect customer accounts. This includes IP binding, Google Authentication protection, phone SMS protection, a second password (fundpass) protection, and anti-phishing protection.

Gate does not charge a listing fee for new cryptocurrencies or blockchain assets, communicating this clearly on its website. Instead, it places tokens on a three-month trial period, allowing the market to decide whether they should be part of the Gate exchange on a regular basis.

The platform is not subject to the regulations in the United States, Canada and Japan. It does not operate in these countries, or support citizens of these countries with any platform functionality, or allow them to register for a Gate account. Since the beginning of 2018, Gate has prevented US users from connecting to the Gate.io platform, as it is actively focused on exploring opportunities in other markets. In the future, Gate will accept users in the United States, Canada and Japan after it has been approved to operate by the relevant regulatory bodies in those countries.

Gate always endeavours to keep its users up-to-date on any changes, and potential new risks that they may encounter. This is achieved through its website and social media channels. Further information on this can be found in its online documentation, to be found at https://gate.io/articlelist/ann and https://gate.io/help.

Gate.io